| SITE |
| The yymartial.co.uk
Site is provided to you free
of charge for your personal
use subject to these Terms and
Conditions. By using the YYMartial.co.uk
Site you agree to be bound by
these Terms and Conditions. |
| ORDERING |
| 1. |
Orders can be made
online, or by post, fax, or telephone. |
| 2. |
All prices
are subject to VAT at 17.5%
with the exception of clothing
in child sizes which is zero
rated. (Orders for delivery
outside the UK and European
Union are not subject to VAT). |
| 3. |
Yin Yang accepts most major
credit and debit cards. Except
Electron card. |
| 4. |
Any purchases
made by cheque will not be dispatched
until the funds have cleared
into our account. Please allow
up to 5 working days for cheques
to clear. |
| 5. |
All cheques
should be made payable to Yin
Yang, with both the cheque card
guarantee number and expiry
date clearly written on the
reverse of the cheque. |
| 6. |
We regret that third party cheques
or credit cards cannot be accepted. |
| 7. |
Customers
will be charged £25.00
in the event that any cheque
presented as payment be returned
to our Bankers as unpaid for
any reason whatsoever. |
| 8. |
Any charges incurred from a
debt recovery agency will be passed
on to the customer. |
|
| DELIVERY AND COURIER |
| 1. |
The
goods will be dispatched by
a reputable carrier, at a service
chosen on checkout. Times of
delivery are estimated as accurately
as possible but can be subject
to delays out of our control
and therefore we cannot be held
responsible. |
| 2. |
In the
case of non-delivery or missing
parcels, normal channels will
be pursued before replacement
or compensation is allowed. |
| 3. |
Deliveries
must be checked by customers
before signing receipt from
carrier. The company will not
be responsible for goods damaged
in transit if signed for with
no reference to condition delivered
in. |
| 4. |
Any damages
or shortages must be notified
in writing within 1 day of receipt. |
| 5. |
Signed
proof of carrier required where
complete parcel is damaged or
there are shortages of items. |
| 6. |
Ownership of goods is only passed
to the purchaser when the full
payment is received. |
| 7. |
Where
goods are lost, damaged or distorted
after delivery, and the ownership
has yet to pass, the purchaser
will indemnify us against this
loss provided it has not resulted
from our negligence. |
|
| EXCHANGE AND REFUNDS |
| 1. |
If
you need to return all/part
of your order for size/item
exchange, please return to Yin
Yang Martial Arts, 237 Rayners
lane, Harrow. Middlesex. Ha2
– 9tx. Return Carriage
will be charged at £5.25
per parcel in UK for exchanges.
Please ensure that your cheque
in payment of these charges
is enclosed with your returns
and that your cheque guarantee
card number is written on the
reverse. Include a copy of the
Invoice together with your further
instructions for exchange. |
| 2. |
No return
goods will be accepted unless
previously agreed with Yin Yang
Martial Art's . Returns under
complaint must indicate invoice
number and the Yin Yang reference
number. |
| 3. |
Refunds
and exchanges can only be made
for goods that are returned
in the original packaging, unworn,
unused and unwashed. |
| 4. |
Refunds
will ONLY be given for damaged
goods where no replacement product
can be supplied. Abuse/misuse/incorrect
ordering by the customer will
NOT be refunded. Goods are not
available for inspection or
on approval basis. Yin Yang
can take no responsibility for
goods incorrectly ordered. If
you are unsure of your size,
please check our SIZE GUIDE
prior to ordering. |
| 5. |
All other
refunds will be liable for an
administration charge of 10%
of the total invoice price. |
|
| DISTANCE PURCHASE |
Please
call Yin Yang Martial Art's
if unsure about product on +0775
673 6055 to get more
information on your purchase
before you purchase as once
ordered any carriage charge
will not be refunded and we
will charge for the collection
should the item is not to your
satisfaction |
| All
goods are subject to guarantee against
faulty manufacture and defective materials.
Goods will be exchanged or credit note or Monies
returned only if goods are returned
to us in good condition and not suffering
from damage due to misuse or excessive
wear. This clause does not affect your
statutory rights. |
|
| WEAPONS |
| 1. |
Yin
Yang Martial Art's weapons can
only be sold to persons over
the age of 18 years. Use and
Misuse of Martial Arts Weapons
can involve serious risk, including
injury, disability and death.
Weapons are sold for training
and Kata use only under strict
expert supervision, or for demonstrations
of forms, or as collectors'
items for display only. Inspect
weapons before use to ensure
that they are in perfect condition.
DO NOT USE WEAPONS FOR SPARRING
OR CONTACT. User assumes all
risks of Injury. |
| 2. |
No Wooden
weapons used in Martial Arts
are under Warranty if used for
Contact or Sparring |
| 3. |
We do
not accept liability for damage
or injury caused through misuse
of products purchased. |
|